Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Acrobat Pro DC - Tools "this feature not included"

New Here ,
Jan 23, 2016 Jan 23, 2016

Hope one of you has the magic to solve this...

Just installed Acrobat Pro DC for Mac with valid SN (non-subscription). The entire Tools menu is unavailable for use with an error message "This feature is not included in your current Acrobat license". There doesn't seem to be any useful information to troubleshoot this.

Specs:

- Mac OS X Yosemite

- Acrobat Pro DC, 2015 Release (classic), 15.0006.30119

- Pro DC is set as the default to open PDF files

- Acrobat Reader XI also installed

I've removed all older installations of CC apps and rebooted (I was once a subscriber a few months back).

I uninstalled the initial installation, rebooted, and re-installed from DMG.

I've gone through all the preferences to see if there's some setting missing.


I've found a couple other threads with similar issues, but no helpful resolution.

Any ideas out there???

Thanks!

TOPICS
Acrobat SDK and JavaScript
842
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation