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Acrobat Pro X CS6.5, Program launch issues

trevorb10068830
New Here ,
Oct 24, 2016 Oct 24, 2016

when I open Acrobat it doesn't launch a loading screen and the program never starts up...

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

AkanchhaS Adobe Employee
Adobe Employee , Oct 24, 2016 Oct 24, 2016

Hi Trevorb10068830,

Could you please confirm which operating system you are using?

If it is a windows computer, then please go through the help document-

Doesn't launch after 30 days | Installed as part of a CS6 suite

let us know if that works for you.

Regards,

Akanchha

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AkanchhaS Adobe Employee
Adobe Employee ,
Oct 24, 2016 Oct 24, 2016

Hi Trevorb10068830,

Could you please confirm which operating system you are using?

If it is a windows computer, then please go through the help document-

Doesn't launch after 30 days | Installed as part of a CS6 suite

let us know if that works for you.

Regards,

Akanchha

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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trevorb10068830
New Here ,
Oct 24, 2016 Oct 24, 2016
In Response To AkanchhaS

wow that was so easy! looks like it works! thank you

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AkanchhaS Adobe Employee
Adobe Employee ,
Oct 25, 2016 Oct 25, 2016
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In Response To trevorb10068830

You're Welcome!

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