Copy link to clipboard
Copied
We password-protect our PDFs, with the following settings:
Printing: Allowed
Changing the Document: Not Allowed
Document Assembly: Not Allowed
Content Copying: Allowed
Content Copying for Accessibility: Allowed
Page Extraction: Not Allowed
Commenting: Allowed
Filling of form fields: Allowed
Signing: Allowed
Creation of Template Pages: Allowed
When user attempts a search within a PDF, user is prompted for a password.
Not desired behavior.
How to configure password-protection settings so that user is allowed to search the document but not change it?
Copy link to clipboard
Copied
That's very strange... What application (including exact version) are they using to open the file?
Also, are you sure they're just searching the file, and not attempting to do a search & replace?
Copy link to clipboard
Copied
Opened in Acrobat Pro DC itself.
The version of Adobe Acrobat Pro DC that is included with Adobe Creative Suite:
2015 Release (Continuous) | Version 2015.009.20077
Copy link to clipboard
Copied
1. Is a password required to open the file and view it at all?
2. If not, what exact operation (click what?) do the users do to "search" and in what software and version?
Copy link to clipboard
Copied
1. No -- see the list of permissions in the original post
2. this procedure:
a. Ctrl-F to open the Search box
b. Type a search term in the "Find" field.
c. Click Next.
A prompt displays, with Password in the title bar. Message string is, " '{Name of file}.pdf' is protected. Please enter a Permissions Password. Field label is "Enter Password."
Copy link to clipboard
Copied
What happens when you use Acrobat Reader DC?
Copy link to clipboard
Copied
Good question! Just checked, and it's working with no problem. However, the same file that was showing the problem is now also working in Acrobat Pro DC, so the problem seems to be intermittent?
Copy link to clipboard
Copied
Is the document a scanned paper?
Copy link to clipboard
Copied
No, but its origin may be a clue.
These PDFs are outputted by the DITA Open Toolkit (ver. 2.1) via oXygen XML Editor v. 18.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now