acrobat X Pro does not recognize license upon re-install--Had this problem before--support generated a usable one but no phone support listed

[Guest]

This was an upgrade product, but license number on box never worked. Support generated a usable install license twice before, but no phone support now. This product is registered to me with the license number that does not work. Is there anything I can do or am I stuck buying a new product?

Defender1914@charter.net

[YatharthS]

Hi PaulMez ,

Please refer to this KB article :-  Error: "This serial number is not for a qualifying product" | Adobe Creative Suite

Let me know if it works .

Regards,

Yatharth