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Acrobat XI Pro updates

New Here ,
Jun 13, 2016 Jun 13, 2016

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I have never been able to update my Adobe Acrobat Pro XI. I continually get the following message when trying to apply the automatic updates:

"Error 1328. Error applying path to file C:\Config.Msi\PTB743.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor."

Any ideas about how to get updated?

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Acrobat SDK and JavaScript

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correct answers 1 Correct answer

Adobe Employee , Jun 13, 2016 Jun 13, 2016

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Adobe Employee ,
Jun 13, 2016 Jun 13, 2016

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New Here ,
Mar 08, 2023 Mar 08, 2023

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I own a licensed copy of Adobe Acrobat XI Pro, and I am just in a circle, and I don't know why Adobe does that. At least they should have used it. Please, if someone can answer; I tried so many times getting the "Page Not Available" Updates available for the purchased license copy, please

 

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Community Expert ,
Mar 08, 2023 Mar 08, 2023

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Did you try downloading the updates from Adobe's FTP and running them yourself, instead of using the update command in the application? They can be found here:

ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.

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