Acrobat XI pro

[walterm80214259]

good day I had a big problem with my computer and had to reformat the computer.  I have the disc's for adobe acrobat 9 and adobe acrobat XI pro and when I try and run these disk's come up err 1335 is corrupted on both disks.  I am runner windows 10.

How can I get these programs back?

Walter

[Sarojini_Nagar · Accepted solution]

Hi walterm80214259 ,

Would like to inform you that Acrobat 9 is not compatible with Windows 10.

Acrobat XI is compatible.

You can install Acrobat XI on your system .

You can refer this link to install Acrobat XI:Download Pro or Standard versions of Acrobat DC, XI, or X

If you still face the same error you can refer this link : Adobe install error 1311, 1335, or 2350: "Source file not found... data1.cab" | Windows

Let us know if this helps.

Regards

Sarojini

[walterm80214259]

Thank you so much.

Sent from my Verizon, Samsung Galaxy smartphone

[walterm80214259]

I just needed 9 to qualify for XI.  I'm good now thanks 

Sent from my Verizon, Samsung Galaxy smartphone

[try67]

Just so you know, you don't need to actually install a previous version in order to then install the upgrade. It's enough to enter the serial-number of the full version when installing the upgrade.

[try67]

[Question moved to Installing, Updating, & Subscribing to Acrobat ]