Activation Problems Acrobat 7.0 Pro Windows 7 (need Authorization)

[Doug&Char]

I have Acrobat 7.0 Pro and recently had to reinstall Windows 7 on my computer.  Since then, I cannot use Acrobat as it requires "Authorization" which is not available on the internet or over the phone.  I have the original CD & Serial numbers and Activation Number

[Adorobat]

Hi Doug&Char,

Due to a technical issue , Adobe has disabled the activation server for CS2 applications which also includes Acrobat 7.0 ,To fix this , first uninstall Acrobat 7 and install a version that doesn't require activation.You can follow this link -Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3 

Hope it helps.

Shivam

[Doug&Char]

Thank you so very much for your help.

I followed your instructions, uninstalled Acrobat 7 and followed the link

to the replacement. When I entered the serial number (correctly) from my

CD, I got a message : "Invalid Serial Number.This is not a valid serial

number. Please go back ..."

It is right off the CD jewel case!

Any other suggestions?

Thanks, again,

Doug

[Adorobat · Accepted solution]

Hi Doug&Char,

Click on "Download and install CS2 applications" - then Select the language - "English"-,when you click English , it will open up a new tab , Check "I Accept " and click "English" and look for your product which in this case is Acrobat Pro 7 and in the last box , you will see the Serial number , insert that serial number and finish the installation.

Hope it helps!

Shivam

[Doug&Char]

Thank you Shivam. I. Have an appointment this morfina, but will try it later.

Doug

Sent from Doug's iPad; Think