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Adobe Acrobat 10.0 Seems to Open Immediately then Close

New Here ,
Feb 29, 2016 Feb 29, 2016

I tried re-installing. It was part of Adobe Creative Suite 6 Master Collection. Same thing happens after reinstallation. The OS on my computer is Windows 10 Home. My computer is very new.

I cannot open any of the pdf files on my computer. When I first got the computer, I think it worked for a limited time.

At some point in time I may have gotten this error message: Acrobat failed to connect to a dde server.

TOPICS
Acrobat SDK and JavaScript
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Adobe Employee ,
Mar 02, 2016 Mar 02, 2016
LATEST

Hi whiskersresort,

Would like to inform you that Acrobat 10 Pro is not compatible with Win 10,please refer to this KB article :- Adobe Acrobat system requirements‌ Please upgrade your software

Meanwhile would request you to try these steps :- Follow this thread to reset the preferences for the Acrobat software  How to reset Preference settings in Acrobat.

Then try the solutions given below:-

Solution 1) (This error occurs when you have more than 1 process of Acrobat running)

1) Go to the task manager by pressing Ctrl+Alt+Del

2) Go to the processes in Task Manager

3) End all processes related to Acrobat

4) Launch Acrobat again.

Solution 2) Open Acrobat navigate to Help menu & Repair the installation.

Solution 3) Check the file association on your system.

Solution 4) Navigating to HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key "AcroviewA11"  to  "AcroviewR11.

Regards,

Yatharth

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