Adobe Acrobat 9 Standard

[dbrown4992]

I have a user who is just received a new Laptop.  His old PC has Adobe Acrobat 9 Standard. He wants to transfer this to his new PC.  I go into his old laptop to deactivate, it is greyed out. I have tried logging on as Administrator, and it stays greyed out. I can deactivate on his old PC.   Also, I cannot find the license for this product anywhere.  Does he need to buy another license, or is there something else can be done?  Our Company is Ardagh Group, headquarters based out of Muncie IN.

[try67 · Accepted solution]

Regardless of activation, Acrobat 9 is an old version, not compatible with any current OS. So unless their new computer has Windows 7 or older they should probably get the latest version, yes.

[try67]

[Question moved to the Installing, Updating, & Subscribing to Acrobat forum]