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Adobe acrobat, any version, loses its send to email function (button) in Office 2016.

Guest
May 26, 2016 May 26, 2016

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Our firm is migrating to Office 2016.  Flaw in Adobe Acrobat is the send to email button no longer works.

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Acrobat SDK and JavaScript , Windows

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Adobe Employee ,
May 26, 2016 May 26, 2016

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Hi samueld12028125

Could you please tell if you are referring to the email function (envelop icon)which is given on the tool bar in Adobe ?

Below is the screenshot .

Thanks!

Shivam

email.jpg

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Guest
May 26, 2016 May 26, 2016

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Yes

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Adobe Employee ,
May 26, 2016 May 26, 2016

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Hi,

You may uninstall Microsoft Office Suite and then install again using offline installer .Use the Office 2016 offline installer - Office Support .

To uninstall the Microsoft office suite -Go to Control Panel>Programs & Features>Select  Microsoft Office>Right click and then Uninstall.

Restart the pc.Then run the Microsoft office offline installer ,restart the computer again and then try to send the email.

Thanks!

Shivam

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Guest
May 27, 2016 May 27, 2016

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Our Office 2016 is for Business. Not a home PC. Office 2016 is installed from the company service. The office offline solution is not allowed.

Our Adobe may be too old. Does Adobe have versions that are Office 2016 compatible?

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Adobe Employee ,
May 27, 2016 May 27, 2016

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Hi,

Could you please tell which version do you have ?

Thanks!

Shivam

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