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Adobe Acrobat caught in an activation catch 22 loop.

Guest
Oct 22, 2016 Oct 22, 2016

After a Windows 10 update my Acrobat 8.1 requires phone activation, which is no longer supported.  Going to help, activation, the app says that it is already activated.  But Acrobat doesn't function beyond Reader capabilities.  HELP!

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Adobe Employee , Oct 22, 2016 Oct 22, 2016

It means that there is a connectivity issue, you might refer to the following link :Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications 

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Adobe Employee ,
Oct 22, 2016 Oct 22, 2016

Hi andrews38570433

Acrobat 8 is not compatible with Windows 10 , it may or may not work, you might refer to the following link which discusses the same issue: unable to activate adobe acrobat 8 on win 7 or win 8 online or by telephone. error code 159.41

Thank You,

Shivam

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Guest
Oct 22, 2016 Oct 22, 2016

I received a 160:41 code. What does that mean? 

Sent from Yahoo Mail on Android

On Sun, Oct 23, 2016 at 12:13 AM, Shivam Sharma<forums_noreply@adobe.com> wrote:

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You have been mentioned

by Shivam Sharma in Re: Adobe Acrobat caught in an activation catch 22 loop. in Adobe Community - View Shivam Sharma's reference to you

Hi andrews38570433,

 

Acrobat 8 is not compatible with Windows 10 , it may or may not work, you might refer to the following link which discusses the same issue: unable to activate adobe acrobat 8 on win 7 or win 8 online or by telephone. error code 159.41

 

Thank You,

Shivam

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Adobe Employee ,
Oct 22, 2016 Oct 22, 2016
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It means that there is a connectivity issue, you might refer to the following link :Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications 

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