Adobe Acrobat DC freezes when printing to Adobe PDF Printer

[herrp85705996]

After new Customer-Installation of Adobe Acrobat DC , Adobe freezes on 2 Machines when printing to Adobe PDF Printer.

Adobe freezes with the dialog "Creating Adobe PDF" and "Request is being processed".

A reboot is necessary.

How can we solve this problem ?

[YatharthS]

Hi herrp85705996

Please provide the exact dot version of the software installed on your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software:- How to reset Preference settings in Acrobat.​

Then open Acrobat, navigate to Help menu & repair the installation.

Is this happening with all documents or with certain one.

Please check after disabling the Protected view in Acrobat :- Acrobat > Edit > Preferences > Security (Enhanced) .

Also check with the different user account to replicate the issue .

Regards,

Yatharth