Copy link to clipboard
Copied
Acrobat DC was working fine until I did an update. Now that I did the update open up Adobe DC and I will have a few seconds until it crashes. Very frustrating and that I just paid for the service and now I cannot get it working and anybody please help me with this problem?
Copy link to clipboard
Copied
Yes My Adobe Acrobat Pro DC crashes when I try to open app after upgrade. Does not work at all.
I spent 2 1/2 hours on a chat trying to fix it and it still crashes.
Copy link to clipboard
Copied
I had the regular Adobe Acrobat and then upgraded to this new one and this is one of having all the issues now crazy. Wasn't working before you did the of the? I hope they come out with a fix for this.
Copy link to clipboard
Copied
I created another topic the other day and staff responded to me with a fix that work for me here it is try to repair the installation by navigating to Help>Repair installation.
Copy link to clipboard
Copied
What version of Acrobat DC you are on? And can you please share more details around OS, steps to reproduce.
As Thomas said, can you also try Repairing Acrobat.
Copy link to clipboard
Copied
Hello, I have the same issue.
Running Win 10 build 10586
Intel Core i5 750 w/ 8GB Ram
Adobe Acrobat Reader DC ver. 2015.017.20053
Adobe DC crashed when I try to save a .pdf from Win Edge internet browser and strat going through folder list to choose particular folder. It either gives me the msg "working on it" or does nothing. But always hangs in windows exployer when trying to save a file.
I have tried Repair Installation, but no luck.
What else can I try?
?
Copy link to clipboard
Copied
It is crashing for me as well. Tried few tweaks in the registry settings as recommended by Adobe but it is still crashing. It's better not to run the update now until more stable version is released.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now