Adobe Acrobat DC "Unable to load Metafile"

[doubled0508]

Hello Adobe Staff,

What ports/exceptions/address need to be open to have the Adobe Acrobat DC Installer download the full version of Adobe Acrobat Standard DC?

I am currently able to run this install off my company's network, but not on it. I need to know what to open up on our end.

Thanks,

Dan Dellumo

ddellumo@mjmc.com

[AadeshSingh · Accepted solution]

Hi doubled0508,

You need to white list :-

Address	Ports
ccmdls.adobe.com		443
ims-na1.adobelogin.com	80	443
ims-na1-cc1.adobelogin.com	80	443
ims-prod06.adobelogin.com		443
adobeid-na1.services.adobe.com	80	443
na1r.services.adobe.com	80	443
prod-rel-ffc-ccm.oobesaas.adobe.com		443
prod-rel-ffc.oobesaas.adobe.com		443
lm.licenses.adobe.com	80	443
*.licenses.adobe.com	80	443
ccmdls.adobe.com	80	443
ccmdl.adobe.com	80
swupmf.adobe.com	80
swupdl.adobe.com	80
prod.acp.adobeoobe.com		443
interaction.adobe.com		443
activate.adobe.com		443
ams.adobe.com		443
*.oobesaas.adobe.com	80	443
helpx.adobe.com	80
kb2.adobe.com	80
static.photoshop.com	80

Run this cleaner tool to uninstalls any previous installer of Acrobat Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs, restart your system & then install Acrobat Standard DC.

Regards,
Aadesh

[Guest]

What if you are behind a corporate firewall and do not have permission to white list certain websites?  Is there any way to download a full installer that doesn't need to download any more files during the installation process?