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Adobe Acrobat DC won't display PDF that Adobe Reader can display

New Here ,
Aug 09, 2016 Aug 09, 2016

I have a windows 7 computer with Acrobat DC installed. I scan a document to PDF using an Epson printer.

Adobe Reader will open this document. Adobe Acrobat DC will not open it and only displays a grey background and gives no error message.

This happens for all PDFs created by the scanner, it's not a one-time fluke.

TOPICS
Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Expert , Aug 09, 2016 Aug 09, 2016

In the preferences enable the entry "Show large images".

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Community Expert ,
Aug 09, 2016 Aug 09, 2016

In the preferences enable the entry "Show large images".

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New Here ,
Aug 09, 2016 Aug 09, 2016
LATEST

Thanks Bernd Alheit​, that worked perfectly.

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