Copy link to clipboard
Copied
Cannot create the PDF file.Getting the following error on the second time a PDF creation is attempted on Acrobat 11.
"Adobe acrobat is not activated. Cannot create the PDF file."
Found on the web to close the Acrotray.exe process, but this is a temporary fix. We are only seeing this recently on every install. We've had Acrobat 11 out for about a year. The license number being inserted into the install.
Has anyone seen this before and what should I check?
Copy link to clipboard
Copied
Hi,
Please refer to the link,
Error "Adobe PDF creation cannot continue because Acrobat is not activated" | Adobe Acrobat
Let us know if this helps.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now