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Adobe Acrobat Porfolio batch print not working

New Here ,
May 17, 2016 May 17, 2016

Since I updated Acrobat last Friday I have not been able to print multiple PDF's from a acrobat portfolio, I get the error message "There is not enough free memory to complete this operation.". I have enough memory, I've reinstalled acrobat and someone on twitter told me a workaround was to delete the printer and re add it with a name under 10 characters long, this did not work. I can print each individual PDF from the portfolio, but every time I press print all PDFs in the portfolio it gives me the error message.

Please help!

Thanks,

Andy

Note: I have gone back to adobe acrobat XI in the mean time which does work

Message was edited by: Andrew Jeffery

TOPICS
Acrobat SDK and JavaScript , Windows
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Adobe Employee ,
May 19, 2016 May 19, 2016
LATEST

Hi,

We have released a patch that fixes the Portfolio Printing issue that was recently introduced. If you are not already updated to the latest patch, simply open Acrobat and visit Help > Check for updates to apply this patch.

More details about this release and bug fixes is available here: https://helpx.adobe.com/acrobat/release-note/acrobat-dc-may-19-2015.html

Please give it a try and let us know.

Thanks,

-ashu

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