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Adobe Acrobat Pro DC automatically prints rotated 90 degrees clockwise.

New Here ,
May 03, 2016 May 03, 2016

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Every time I print to PDF using Adobe Acrobat Pro DC, it saves rotated 90 degrees clockwise. How do I stop this and save it right side up?? I have it set as portrait in every setting I can find. When I look at print preview its right side up and correct. Hit print and there it is, on its side. I'm on a trial version and was seriously looking to buy this product for my company, but this is ridiculous. I can not be sending documents to my customers this way, nor do I want to "fix" each document after printing it as PDF. I can however, set this to landscape & it prints the right side up, but then it is shrunken and has space on each side. Any help would be great, even if it's to say this program is not worth paying for. Thank you.

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Acrobat SDK and JavaScript , Windows

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Adobe Employee ,
May 04, 2016 May 04, 2016

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Hi Patty Quirk,

Could you please share the exact workflow you do to create PDF.

Is this issue occurs with a  particular PDF? Try to replicate the issue with other files.

Also try to convert file to PDF using Acrobat PDF plugin.

Check if you get the same result

Regards,

Meenakshi

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New Here ,
May 04, 2016 May 04, 2016

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We figured out what we we're doing, thank you for your reply

Thank you, Patty Quirk

Safety Compliance Plus

12213 W Bell Rd. Suite 116, Surprise AZ 85378

Our Business Hours Are M-F 8-4:30

Phone: 623-240-4077 Direct: 623-242-5862

Fax: 866-286-3277 Cell : 623-866-2410

www.safetycomplianceplus.com<http://www.safetycomplianceplus.com> PattyQ@SafetyCP.com<mailto:PattyQ@SafetyCP.com>

Let's get Compliant!

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Community Expert ,
May 04, 2016 May 04, 2016

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Patty, please mark this question as answered so that other volunteers (and Adobe staff) don't keep checking it. Glad your problem is solved, and know that we are here to help.

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New Here ,
May 04, 2016 May 04, 2016

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There are no "Clicks" to click on

Thank you, Patty Quirk

Safety Compliance Plus

12213 W Bell Rd. Suite 116, Surprise AZ 85378

Our Business Hours Are M-F 8-4:30

Phone: 623-240-4077 Direct: 623-242-5862

Fax: 866-286-3277 Cell : 623-866-2410

www.safetycomplianceplus.com<http://www.safetycomplianceplus.com> PattyQ@SafetyCP.com<mailto:PattyQ@SafetyCP.com>

Let's get Compliant!

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Community Expert ,
May 04, 2016 May 04, 2016

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LATEST

This post says how you can mark it as answered. I see that there have been 47 views as of the moment I am writing this.

Marking posts as correct or helpful on the Adobe forums

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New Here ,
May 04, 2016 May 04, 2016

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Found it, thanks

Thank you, Patty Quirk

Safety Compliance Plus

12213 W Bell Rd. Suite 116, Surprise AZ 85378

Our Business Hours Are M-F 8-4:30

Phone: 623-240-4077 Direct: 623-242-5862

Fax: 866-286-3277 Cell : 623-866-2410

www.safetycomplianceplus.com<http://www.safetycomplianceplus.com> PattyQ@SafetyCP.com<mailto:PattyQ@SafetyCP.com>

Let's get Compliant!

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