Adobe Acrobat Pro DC Classic Version Update error

[stlogije]

With the Adobe Acrobat Pro DC Classic Version, I get an update alert but when it tries to update it, it fails. Is there a way to manually update this software?

[Guest]

Hi ,

Please refer the following link to download the latest patch for Acrobat DC Classic.

15.006.30119 Planned Update, January 12, 2016 — Acrobat and Adobe Reader Release Notes

Regards

Sukrit Dhingra

[stlogije]

This update failed. Any other suggestions? This is the error I received:

Error 28000. Installation of Acrobat Licensing Module has failed. For potential workarounds to this problem please refer to http://www.adobe.com/go/acrobat_installation_rollback

[Karan Malik]

Hi,

Could you please share the following logs with us:

For Win:

C:\Users\<user name>\AppData\Local\Temp\amt3.log

C:\Users\<user name>\AppData\Local\Temp\PDApp.log

C:\Users\<user name>\AppData\Local\Temp\oobelib.log

For Mac:

~/Library/Logs/amt3.log

~/Library/Logs/PDApp.log

~/Library/Logs/oobelib.log

To share the logs here, follow the steps as mentioned here - How to share a document

Thanks,

Karan