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Adobe Acrobat Pro XI, when printing the Auto Portrait/Landscape orientation does not work, need to manually set it each time, also paper size does not work, using version 11.0.14 on a Mac running OS X 10.11.3

New Here ,
Feb 08, 2016 Feb 08, 2016

Adobe Acrobat Pro XI, when printing the Auto Portrait/Landscape orientation does not work, need to manually set it each time, also paper size does not work, using version 11.0.14 on a Mac running OS X 10.11.3

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Acrobat SDK and JavaScript
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Adobe Employee ,
Feb 09, 2016 Feb 09, 2016

Hi davidg94204259 ,

Please check with this thread for resetting the preferences ;- https://forums.adobe.com/thread/1595848

Run Disk utility & then check whether it works or not.

If issue still persist, then create a new user account with the Admin rights on Mac, login to the new user account & then install Acrobat Pro DC & check the behavior of the program.

Regards,

Yatharth 

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New Here ,
Feb 09, 2016 Feb 09, 2016

I don't know how to access Users/[Username]/Library/Preferences

Can you walk me thru how I find this folder?

David H. Galowich

Madison Realty Group, Inc. &

Terra Firma Leadership LLC

1144 W. Fulton Market Suite 200

Chicago Illinois 60607

312-759-5020 (direct)

dgalowich@madisonchicago.com

www.madisonchicago.com

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New Here ,
Feb 09, 2016 Feb 09, 2016

Got it, that seems to fix it, thanks

David H. Galowich

Madison Realty Group, Inc. &

Terra Firma Leadership LLC

1144 W. Fulton Market Suite 200

Chicago Illinois 60607

312-759-5020 (direct)

dgalowich@madisonchicago.com

www.madisonchicago.com

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Adobe Employee ,
Feb 10, 2016 Feb 10, 2016
LATEST

Hi,

You are welcome. Glad to know that this issue has been fixed.

Regards,

Yatharth

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