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Adobe Acrobat Professional Xi Printing/Java Issue

New Here ,
Sep 16, 2016 Sep 16, 2016

So I installed Acrobat Pro Xi on a Win7 x64 machine.  I ran the installer as administrator and after the install I checked for updates and made sure the latest version was downloaded.  Now I can right click on a PDF and choose print which works fine.  The problem Im having is within the application I choose file Print or use the print icon and the Print Preference page that is supposed to come up shows large with a java error over it and I cannot select and print options.  I then have to End task the application to be able to use it again.

I uninstalled Java and reinstalled the latest from java.com, rebooted and tried again with the same results.

Has anyone seen this before???

[ Mod: Moved to Acrobat related forum ]

TOPICS
Acrobat SDK and JavaScript
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Community Expert ,
Sep 16, 2016 Sep 16, 2016

You posted in the Premiere Pro forum.  I'm requesting that a moderator move it.

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Community Expert ,
Sep 16, 2016 Sep 16, 2016
LATEST

This is very strange. Acrobat does not use Java, so there is no reason why you should see an error message about Java. Can you please post a screenshot of what it looks like when you get this error.

Thanks.

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