Adobe Acrobat XI Crashes when saving as Reduced size PDF.

[Guest]

Adobe Acrobat XI Standard keeps crashing when saving as "Reduced Size PDF". During the process everything seems to be going smooth until the entire process is about to finish, adobe crashes without any error notifications and closes automatically. Can someone please help me ?

[YatharthS]

Hi kam_kam!

Please provide which dot version of acrobat & OS installed on your system.Please check if any update available for the software going through Help >check for updates.

If its up to date check after repairing the software & see if you are still facing the crashing issue while saving as "Reduced Size PDF".

Regards,

Yatharth

[Guest]

Yatharth,

First of I would like to thank you for the reply. The unit that I'm running adobe acrobat is Win 7 Pro. SP1. Adobe acrobat XI standard is Version 11.0.14

[YatharthS]

Hi,

Please try following steps:-

** Restore Preferences :-

1.Choose Start, type reg edit in the Start Search,and then press Enter.

2. In the left pane of the Registry Editor, navigate to the following key: HKEY_CURRENT_USER/Software/Adobe

3. Remove the Acrobat preferences registry entries.

After that please check the compatibility for acrobat standard, if compatibility is checked please make it uncheck & run acrobat as administrator.If the application still crashes open Acrobat, navigate to Help menu & repair the installation.

Regards,

Yatharth