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Adobe Acrobat XI not printing a web site

Guest
Oct 22, 2016 Oct 22, 2016

Hi,

My configuration:

- Windows 7 x64 SP1 (up to date)

- Pale Moon x64 v26.5.0 (up to date)

- Adobe Acrobat XI (v11.0.18, up to date)

I am trying to print a document from the website: www.lemonde.fr, but every time I have only a blank page; an example below trying to print this article:

Commerce : quel avenir pour le CETA après l’échec des négociations entre Canadiens et Wallons ?

CETA_PDF printed.png

This is the log file, which is also empty:

CETA_Log file.png

I feel that the problem comes from the website; any idea?

Best,

Jean

TOPICS
Acrobat SDK and JavaScript , Windows
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correct answers 1 Correct answer

Oct 22, 2016 Oct 22, 2016

Hi jcdebarros​,

Please download the document from the website on the system. Open it in Reader, navigate to File menu -> Properties -> Security and check if Printing is Allowed.

If printing is allowed try to Print the document from Reader itself.

Let me know how it goes.

Regards,
Aadesh

Translate
Oct 22, 2016 Oct 22, 2016

Hi jcdebarros​,

Please download the document from the website on the system. Open it in Reader, navigate to File menu -> Properties -> Security and check if Printing is Allowed.

If printing is allowed try to Print the document from Reader itself.

Let me know how it goes.

Regards,
Aadesh

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Guest
Oct 24, 2016 Oct 24, 2016
LATEST

Hi,

Thank you very much for your support.

For unknown reason, it is working again.

Thank you again.

Jean

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