Copy link to clipboard
Copied
Hi,
My configuration:
- Windows 7 x64 SP1 (up to date)
- Pale Moon x64 v26.5.0 (up to date)
- Adobe Acrobat XI (v11.0.18, up to date)
I am trying to print a document from the website: www.lemonde.fr, but every time I have only a blank page; an example below trying to print this article:
Commerce : quel avenir pour le CETA après l’échec des négociations entre Canadiens et Wallons ?
This is the log file, which is also empty:
I feel that the problem comes from the website; any idea?
Best,
Jean
Hi jcdebarros​,
Please download the document from the website on the system. Open it in Reader, navigate to File menu -> Properties -> Security and check if Printing is Allowed.
If printing is allowed try to Print the document from Reader itself.
Let me know how it goes.
Regards,
Aadesh
Copy link to clipboard
Copied
Hi jcdebarros​,
Please download the document from the website on the system. Open it in Reader, navigate to File menu -> Properties -> Security and check if Printing is Allowed.
If printing is allowed try to Print the document from Reader itself.
Let me know how it goes.
Regards,
Aadesh
Copy link to clipboard
Copied
Hi,
Thank you very much for your support.
For unknown reason, it is working again.
Thank you again.
Jean
Find more inspiration, events, and resources on the new Adobe Community
Explore Now