Adobe Creative Suite 4 Design Premium

[Mjbarton3]

I contacted support but they say that they cannot help since it is CS 4?  I installed CS4 on my new laptop about 6 months ago and all went well.  All of sudden when I try to use Adobe Acrobat I am told I need to open another part of the suite .  I open Photoshop but Acrobat will not stay opened.  Any thoughts?

Exact message is

Adobe Acrobat was installed as part of a suite.  To enable Adobe Acrobat, please start another component of the suite (suchas Adobe Photoshop).

[sb116 · Accepted solution]

Hi Mjbarton3

I would suggest you to deactivate the application and then activate it.

Further open the Photoshop and it will prompt you to enter the serial number. Once done close the application and open the photoshop again to check its active.

If it works well then try opening Acrobat.

Plus it is quite possible that your OS might not be compatible with this version of the suite.

Let me know if it helps.

Regards,
Supriya

[Mjbarton3]

Thank you for the assistance. This plan worked and Acrobat is now functioning correctly