Adobe DC 11 on Windows 10 intermittent crashing when scanning

Report · Mar 09, 2016

I use a Fujitsu fi-5110C scanner. Does about 3 pdf files then on the 4th one it crashes - program freezes. Anyone else?

Report · Mar 12, 2016

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Also please refer to this KB article :- Troubleshoot scanner issues in Adobe Acrobat

Let me know if it works .

Regards,

Yatharth

Report · Mar 16, 2016

Adobe Acrobat DC (15.010.20060) No updates available.

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