Adobe DC closes after 15 seconds (HELP!!!!)

Report · Feb 10, 2016

We have a windows 7 x64 PC with Adobe DC installed from the cloud so it is up to date. Every time we open the Program or a PDF it opens for about 15-20 seconds then closes. No errors. I have totally uninstalled it and ran the "clean tool", reinstalled same issue occurs. Does anyone have any suggestions? I have looked for the EULA.exe for adobe DC and have not found it. I feel though as most say when they have the EULA issue, the program opens and closes immediately so I feel this issue might be a little different. We are an enterprise environment and this is the second machine this has happened too. The first one we ended up reimaging and it was fine then. I want to try and nail down what is happening here in case this keeps happening. I appreciate any help you can offer.

Thanks,

Report · Feb 10, 2016

reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

Report · Feb 10, 2016

That would mean that is is specific to that user. I have tried doing a runas on adobe DC and ran it as myself under my credentials and the same thing happens. I had no profile on the PC, so I would not of had any preferences.

I also, renamed the adobe folders under the users profile to .old under local and roaming.