Adobe DC Crashes when combining files

[PDCS]

I am having same problems. I just purchased ADOBE DC and am unable to combine files into a single PDF.

Adobe keeps crashing when I try. Windows 10 is my OS and is up to date. I have used the "File > Create > Combine files into a Single PDF" program crashes. I have also the short cut to get to the same place.

Also adobe is not recognizing "MS Word 2016: files for conversation to PDF.

Please assist.

Thanks

[AadeshSingh]

Hi PDCS,

Open Acrobat DC, navigate to Help menu & Repair the installation.

Also make sure it is updated to the latest version Release Notes | Adobe Acrobat, Reader.

Relaunch the application & now try to combine the PDF files.

Let me know if the issue persist.

Regards,
Aadesh

[PDCS]

Aadesh

Re:Acrobat DC

I have completed "Repaired Installation" and updated to latest version. This issue persists with MS Word 2016.

Suggestions???

Regards

Gene

[AadeshSingh]

Hi PDCS,

Try uninstalling Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs & reinstall Acrobat DC.

Regards,
Aadesh

[PDCS]

Ok tried that, I uninstalled Abobe Reader and DC. RE-installed. Now Adobe

doesn't crash but will not covert word files when combining into single PDF.

Gene

On Wed, Feb 3, 2016 at 10:38 AM, Aadesh2789 <forums_noreply@adobe.com>

[PDCS]

Ok tried that, I uninstalled Abobe Reader and DC. RE-installed. Now Adobe

doesn't crash but will not covert word files when combining into single PDF.

Gene

[Tuco-GBU]

Have a user that is having the same problem. Every time she combines PDF into one PDF crashes. Have uninstalled, reinstalled, repaired, etc. Problem is persistent. OS is Windows 10.