Adobe does not recognise my product ID?

[AitchL]

I am trying to re-download Adobe Acrobat 8 after having my laptop PC (running Windows 10) repaired.  I keep getting the error message "Invalid Serial Number" after I input the correct number (I have tried with and without dashes).  What am I doing wrong?

[Tanusree · Accepted solution]

Hi,

Acrobat 8.0 is not compatible with Windows 10.

To install Adobe Acrobat Pro 8.0, your Windows system must be running Microsoft Windows 2000 with Service Pack 4; Windows Server 2003 (32-bit or 64-bit editions) with Service Pack 1; Windows XP Professional, Home, Tablet PC, or 64-bit editions with Service Pack 2 or Windows Vista Home Basic, Home Premium, Ultimate, Business, or Enterprise (32-bit or 64-bit editions). You must have Microsoft Internet Explorer 6 or 7 installed.

You may also refer

acrobat 8 not recognized in windows 10

Hope this helps!

[Bani Verma]

Moving to Installing, Updating, & Subscribing to Acrobat​