Hi, I wasn't able to find recent details on this issue, so apologies if this is asked elsewhere already.
I have been using Adobe sign to send various documents for e-signatures for a while, but now when i try to send these same documents, the form data is all deleted and converted to empty text fields with the error: "unsupported fields have been removed from this document"
these unsupported fields include: Text fields, a dropdown, and signature blocks.
The amount of time spent making/remaking and reformatting these forms is frustrating, but also doesn't actually allow me to have the simple functionality that I was hoping to have/retain. The functionality I'm seeking includes:
I'd appreciate any help in how to improve the usability of the new toolset. I haven't yet rolled back to previous versions of Acrobat, but will be trying that as my first attempt at finding a way to use my PDF documents. Thanks for any help!
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Hi all, just following up
I realized I was able to disable the new acrobat experience to retain my pdf forms.
Hopefully this is helpful to anyone else experiencing loss of functionality, but it can be disabled in File->Disable New Acrobat
Thank you sir, your post saved me so much time today.