Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

adobeGCupdater.dll

New Here ,
May 13, 2016 May 13, 2016

I get the message that this file is "not designed to run on windows or contains an error."

The message suggested I reinstall Acrobat Pro XI. I did and I still get this message. I've updated the program and I still get this message. It started yesterday. Up until then I'd been using the program for 2 years with no problems.

TOPICS
Acrobat SDK and JavaScript
2.6K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 13, 2016 May 13, 2016

uninstall all reader and acrobat versions.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

reinstall acrobat pro xi.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 14, 2016 May 14, 2016

I tried this. It didn't work. In addition, during the install I tried to make Acrobat the default pdf reader but got a Windows error message that switched the default pdf to Edge.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 14, 2016 May 14, 2016

i don't know anything else you can do other than a clean os install and reinstall of your programs.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 17, 2016 May 17, 2016
LATEST

As this message seems to be from Windows 10, and as otherwise Acrobat works perfectly, I've decided to ignore it. I just click "okay" when the message pops up.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines