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An unrecoverable operation... What to do?

New Here ,
Jul 25, 2016 Jul 25, 2016

Last week I was able to scan just fine.  This week I get this message, "An unrecoverable operation has occurred.  Operation stopped."  Any advice to help resolve this?  Computer is Mac, OS X El Capitan.  Scanner is a Xerox Phaser 6180 MFP.  Thanks

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Acrobat SDK and JavaScript
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Adobe Employee ,
Jul 25, 2016 Jul 25, 2016
LATEST

There may be some issue with driver or connectivity. So please try switch off and reconnect the scanner and also update the scanner driver if available. Please try options from Troubleshooting tips for scanner issues when using Acrobat

Thanks.

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