Any one experienced Acrobat DC (licensed with Enterprize Subscription) requiring sign on

Report · Feb 16, 2016

Have just logged on to Acrobat, and ask for sign in which I did, then said no valid subscription this is trial software. We have a full subscription which I have checked. Have now checked and it is all my Adobe Products, anyone come across this before?

Thanks

Report · Feb 17, 2016

Hi scss73395478,

If you are getting this message,on the bottom right of the same message you will see an option for 'license the software' .

Click on that option, license the software using your credentials .

After that again you are facing the same issue , in that case would request you to go to 'adobe.com/getsupport'

After signing in, select the option for 'still need help contact us' & initiate a chat session. The chat expert will help you using after checking the details.

Regards,

Yatharth