Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Applying watermark causes acrobat DC to stop working.

New Here ,
Jan 21, 2016 Jan 21, 2016

Uninstall and reinstall, repair, deleting the acrobat keys from the registry only allows watermarks to be applied once then the application stops again. What can be tried next?

TOPICS
Acrobat SDK and JavaScript
1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jan 21, 2016 Jan 21, 2016

Hi ,

What OS do you work on?

Try to replicate the issue with a sample PDF and see if that helps.

Is your Acrobat updated to the latest patch,if no ,please try to do that as well.

If there is a error message,kindly share the screen shot of the same.

Regards

Sukrit Dhingra

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 25, 2016 Jan 25, 2016

The os is Windows 8.1 pro and it crashes on all pdf's that we try to apply a watermark too. Acrobat is on the latest update and have been reinstalled multiple times as well as deleting the registry keys for acrobat per an adobe support chat. adobe.jpg

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 16, 2016 Feb 16, 2016

The watermark feature works for one pdf after a reinstall or repair then goes back to crashing. Any suggestions would be appreciated!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 24, 2016 Feb 24, 2016
LATEST

I'm guessing you search for watermark in the search menu? It crashes when doing this but works (at least in my and other's cases) if you instead press the "Edit pdf" button to the right and then pick "Watermark" from to top menu.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines