Assistance with serial number.

[jquigley]

I have a serial number for my Adobe 10 but when i put it in the system I get the following error message:  This serial number is not valid for Acrobat XI Pro.  You can either use a valid serial number for Acrobat XI pro or use this serial number on the appropriate product.

[kglad]

if you have a serial number for acrobat x, you must use the acrobat x installation file, not the xi installation file.

[jquigley]

Where do I find The correct installation file.

[kglad]

You can use the appropriate link below for your installation file(s)

Downloadable installation files available:

• Suites and Programs:  CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
• Acrobat:  DC, XI, X | X Suite | 9,8 | 9 standard    | 8 standard
• Captivate:  9 | 8 | 7 | 6 | 5.5, 5 | 1
• Cold Fusion:  11, 10 | 9.0.2, 9.0.1, 9.0.0, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
• Contribute:  CS5 | CS4, CS3 | 3,2
• FrameMaker:  12, 11, 10, 9, 8, 7.2
• Lightroom:  6.5 | 6| 5.7.1| 5 | 4 | 3
• Photoshop Elements:  14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
• Premiere Elements:  14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

[Adorobat · Accepted solution]

Hi Dnegrillo,

You can download the installer from here - Download Pro or Standard versions of Acrobat DC, XI, or X .

Thanks!

Shivam

[jquigley]

Thank you for your help.