Copy link to clipboard
Copied
We have a rather large and complicated data management system written in VB6 (it's also rather old).
One of the functions of this is to automatically open and populate fillable forms, using Acrobat 7 Standard, invisibly in the background
Occasionally, it appears that nothing is happening for some users. Restarting the program and/or the PC doesn't make any difference - killing Acrobat in Task Manager does - but we don't want users getting into the habit of killing things that "aren't working"
From recent testing, it looks like Acrobat was self-updating. But running invisibly, there was nothing to suggest this, and obviously no errors thrown - VB6 just hangs while it's waiting - or until someone forces a restart, and then it does it all again...
Can I check if Acrobat is updating itself, without having to make it visible or run an external program, between opening the instance, and opening the PDF?
... and without having to upgrade everything to .net (take too long) and/or Acrobat DC (100+ v7 licensed users, not worthwhile upgrading for the use they get)
Thanks
Dave
Copy link to clipboard
Copied
Acrobat 7 is not only old and out of support, and can no longer be installed, the automatic updates stopped working years ago too. So it wouldn't have been updating (though it might have been trying to update; you may try turning off the update option as it will never succeed).
Find more inspiration, events, and resources on the new Adobe Community
Explore Now