Can't activate serial number - Acrobat XI Pro

[wwm15146]

When trying to activate, error message 'your computer seems to be offline' is received even though an active connection is in place. There are only a few days until the software deactivates...please help. Thank you

[Meenakshi Negi]

Hi wwm15146,

Please try offline activation. Refer this KB doc for same: https://helpx.adobe.com/acrobat/kb/acrobat-offline-activation.html

Also refer this KB doc for further help: Solutions to sign-in, activation, and connection errors with Creative Cloud and Creative Suite appli...

Let me know if this resolves your issue.

Regards,

Meenakshi