Can't create PDFs from Word 2007

[LorieK]

As stated in the subject, I can no longer create PDFs from in Word 2007 (using Save As PDF or Print to PDF). I get a message that it needs the Acrobat PDFMaker plugin -- but when I look it appears to already be installed and activated. How can I fix the issue or go back to Acrobat 9?

If it helps, I'm running Win 7 Home edition and Acrobat Pro DC.

[try67]

Try running a repair installation from Acrobat's Help menu.

[LorieK]

I did that right before I posted -- it fixed the problems I had with printing to Acrobat, but I still can't use the Save As PDF function or any of the functions on the Acrobat tab in Word.

[Meenakshi Negi]

Hi LorieK,

Please check if the application is updated to the latest patch released.

You can try "Check for updates" under Help menu.

Try to uninstall Acrobat using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Restart your system and then re-install it from here : Download Adobe Acrobat products | Standard, Pro | DC, XI, X

Let us know if issue still persists.

Regards,

Meenakshi