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Can we have a proper compare function please? One that works properly?

Explorer ,
Oct 18, 2016 Oct 18, 2016

Why doesn't the compare function in Acrobat DC work properly?

I have a relatively simple report document that contains text and tables (no images).  I edited the document source (It's a DITA xml document) and added a couple of paragraphs.  Now I need to provide my customer with a redline type document highlighting the changes but the compare function in Acrobat DC just doesn't work properly.

Because I've added a couple of paragraphs in the middle of the document the oagination has changed and some of the table now split across pages at a differennt point.  There is no difference in the table but Acrobat DC INSISTS on highlighting every change in pagination as a delete and an insert.

This is useless as my customer complains and it is very confusing.  If instead I output the report as a Microsoft Word document and use Microsoft Word's comparison feature it's shows only the actual changes,  I've bee wanting to use Acrobat's compare feature for months but every time I try it it just doesn't do a proper compare.

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Adobe Employee , Oct 19, 2016 Oct 19, 2016

Helo Jeff,

Thanks for reporting the issue.

I understand that you are getting lots of false differences when using compare files.

I have few questions which will help me look deep into the issue.

  1. What is the version of Acrobat Pro DC that you are using?
  2. What is the OS version of your system?
  3. Can you please share the files you are facing issue with, if not confidential?

Thanks,

Adobe Acrobat DC Team

Getting version of Application (Acrobat DC)

  1. Click on Help menu in application
  2. Click on About Adobe Acrobat DC
...
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Adobe Employee ,
Oct 19, 2016 Oct 19, 2016
LATEST

Helo Jeff,

Thanks for reporting the issue.

I understand that you are getting lots of false differences when using compare files.

I have few questions which will help me look deep into the issue.

  1. What is the version of Acrobat Pro DC that you are using?
  2. What is the OS version of your system?
  3. Can you please share the files you are facing issue with, if not confidential?

Thanks,

Adobe Acrobat DC Team

Getting version of Application (Acrobat DC)

  1. Click on Help menu in application
  2. Click on About Adobe Acrobat DC…
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines