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Can you open and use an Acrobat fill in form if they only have Adobe Reader?

New Here ,
May 25, 2016 May 25, 2016

I have a fill-in registration form that I created in Adobe Acrobat that I emailed to potential participants.  The form had a button to submit the form, once filled in to the event's email address.  I had tested it before I sent it and it worked.  However, it is not working now.  Do the recipients have to have Adobe Acrobat in order to use this file as I created it? Can those who only have Adobe PDF Reader use the form as I created it?  Please help!

TOPICS
Acrobat SDK and JavaScript , Windows
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Community Expert ,
May 25, 2016 May 25, 2016

No. Reader users can do it as well.

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LEGEND ,
May 25, 2016 May 25, 2016

If you set up the form to submit the entire PDF form via email, it won't submit in Reader unless you Reader-enable the form. This won't guarantee that it will work though. Submitting via email is notoriously unreliable and depends on the users system being set up correctly. It's always a good idea to provide instructions for manually attaching a completed & saved form to an email address the user initiates if the form's submit button doesn't work. Note that it also won't work in many non-Adobe PDF viewers such as Firefox's built-in viewer and iOS's default PDF viewer. They simply don't have the necessary support support  for forms and submitting.

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Community Expert ,
May 25, 2016 May 25, 2016

Reader-rights are not required if Reader XI or higher is used.

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LEGEND ,
May 26, 2016 May 26, 2016
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Thanks, I had intended to add that. The point I wanted to make is a non-enabled form may work with some versions of Reader but not others, which could be a reason it's not working.

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