Cannot correctly convert PDF files from MS Office 10. Convert button doesnt work.

[makss48209827]

Hello,

Designers from our company are complaining on your software.

When they pressed right button they have the option to convert to PDF , but it doesnt work. PDF Maker is working correctly.

Maksim.

[_arojini]

Hi makss48209827,

Could you please provide the exact dot version of the adobe application you are using and the OS on which it is running ?

Please check for the compatibility and you can refer the mentioned KB doc: https://helpx.adobe.com/acrobat/kb/troubleshoot-acrobat-pdfmaker-problems-office.html

Let us know if this helps.

Regards

Sarojini