Cannot re-install Acrobat

[Samantha Bruin]

I downloaded CS5.5 back in 2011 and everything worked fine for 4 years. Then, my Acrobat no longer started working. I tried to un-install and re-install, but I can't get it to work. It keeps saying I have it installed but the program does not work. Please help!

[Sarojini_Nagar · Accepted solution]

Hi Samantha%20Bruin​ ,

Please refer this article: Errors "Exit Code 6" and "Exit Code 7" installing Adobe Creative Cloud, CS6, CS5.5, Premiere Element... and Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

Also let us know the Mac version you have .

Let us know if this helps.

Regards
Sarojini