Charged when shouldn't be ..

New Here ,
May 17, 2022 May 17, 2022

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Hi I tried your DC software, didn't like it (kept messing up documents), canceled and yet I have been charged....

 

How can I get a refund for the charge I didn't want going out?

The "real help from real people" isn't real people, it's help topics...

Which is not at all helpful for me, especially as I'm dyslexic!

 

P.s it's a bit of a dirty trick taking bank details before trial, hoping people like me will have difficulty cancelling

 

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Adobe Community Professional ,
May 17, 2022 May 17, 2022

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What part of the Acrobat SDK does you use?

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New Here ,
May 17, 2022 May 17, 2022

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To edit PDFs

think it's actually called DC, but can't see that anywhere...

I just want a live chat or a free phone number to call

 

 

 

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Adobe Community Professional ,
May 17, 2022 May 17, 2022

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There's no support for scripting issues.

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New Here ,
May 17, 2022 May 17, 2022

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I don't want scripting help...

 

I want a refund +as my original post says)...

Or a telephone number for customer support..

 

Thanks

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Adobe Community Professional ,
May 17, 2022 May 17, 2022

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New Here ,
May 21, 2022 May 21, 2022

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Thank you

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LEGEND ,
May 21, 2022 May 21, 2022

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The Acrobat SDK is specifically for programmers who want to automate Acrobat. That rather confused us (easily done!)

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