Color PDF from scanner has weird blue haze instead of white background. Help!

[BillBarr]

Hello. I have an Epson Perfection V550 Photo scanner. When I scan a color letter (white background, color logo), the white background is not white - it is this weird blueish haze which not only comes through on the pdf, but also prints hard copy that way. If I choose black and white doc, it has a nice crisp white background. I am sure it is a setting somewhere, but don't know where. Ideas anybody, pls?

[Adorobat]

Hi BillBarr  ,

Could you please let us know the dot version of Acrobat installed on the computer?

What Operating System installed - Windows/Mac?

Is this happening with specific document or with other documents as well?

Also , please visit this link on how to change settings while scanning to pdf : https://acrobatusers.com/tutorials/acrobat-x-taking-guesswork-out-scanning

Thank You,

Shivam

[BillBarr]

I have a subscription to Acrobat, so it is Acrobat Pro XI, updated as often as Adobe updates it. Computer is Win 7. Scanner is relatively new Epson Perfection V550 Photo.

It does this on all color docs that have a large white background – like a letter with a color logo. I don’t notice it so much on full color docs – i.e. side to side color like a photo. Happens when I use Create PDF from scanner and choose Auto Detect Color Mode, Color Document or Grayscale Document. Does NOT do it when I choose Black and White Document.

I will check out the settings link.

Thanks.