Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Computer got damaged by water. Moved Hard drive to replacement identical computer. Now Acrobat DC asked user to re sign in and started a 30 day trial. How come the license got rmoved or reset?

New Here ,
Aug 01, 2016 Aug 01, 2016

I have a PC that got damaged by water.  Was able to remove the hard drive and put in a replacement computer that was the same make and model has the original pc. the user went to use fully licensed version of Acrobat DC that was installed on hard drive.  It asked user to Sign into Adobe.  and the software started a 30 day trial.  How come the licensed got removed or is unable to be recognized?  Is there a way to fix this??

TOPICS
Acrobat SDK and JavaScript
198
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 01, 2016 Aug 01, 2016
LATEST

because you had a significant hardware change.

click the buy or activate or sign-in option and use your serial number.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines