Converting and Combining Documents

[brandonp54740065]

I am having issues converting work documents and PDF's into one document. I select three documents two of them are Word Documents and one is a PDF. I select all three and right click on them and then click Convert and Combine documents. All of this is done in file explorer. Adobe Acrobat opens and starts the conversion process. It opens the first word document and allows to be saved as a PDF. After that it just hangs. Nothing else happens and then if you click on the Combining files box it goes to not responding.

I have tried doing a full remove of Adobe Acrobat and then installing it again.

Specs:

Windows 7 Pro x64

Adobe Acrobat 9 Standard - The product does have a valid serial number attached to it.

Microsoft Office 2016 x86.

[AadeshSingh · Accepted solution]

Hi brandonp54740065,

Acrobat 9 is not compatible with Windows 7 Adobe Acrobat system requirements & MS Office 2016 Compatible web browsers and PDFMaker applications, Adobe Acrobat. Feature may or may not work.

Open Acrobat 9 & try combining PDF files from Acrobat itself.

Regards,
Aadesh

[brandonp54740065]

Thank you for that information. I did try from with Adobe Acrobat and got the same results. It was working before with an older version of office. I will have to get a license for the newest version of Acrobat

[AadeshSingh]

Hi brandonp54740065,

That's correct. You will have to go for Acrobat DC Plans and pricing | Adobe Acrobat DC

Regards,
Aadesh