could not find the docx type while creating a new PDF

[欣全许38186939]

could not find the docx type while creating a new PDF,and it;s unaviable to change the additional settings in the crea

[Adorobat · Accepted solution]

Hi 欣全许38186939 ,

Could you please let us know the version of Acrobat installed on your computer?

What steps you are performing to create a pdf?

Are you able to create pdf by right clicking the .docx file?

Try to create a pdf by right clicking the file and then select Convert to Adobe PDF.

Let us know about the results.

Thank You,

Shivam

[欣全许38186939]

Thanks for your help.I have solved the problem through 从文件创建 PDF 时，支持的文件类型中未列出 MS Office 文档