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crash after close

kingfisher45
Community Beginner ,
Apr 12, 2016 Apr 12, 2016

Today Acrobat DC will crash after saving and closing a pdf. Mostly with pdf that have comments. Mac os 10.10.5 yosemite.

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Acrobat SDK and JavaScript
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YatharthS Adobe Employee
Adobe Employee ,
Apr 12, 2016 Apr 12, 2016
LATEST

Hi kingfisher45 ,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- https://forums.adobe.com/thread/1595848

If the issue still persist , then please check with the different user account with Admin Rights to  replicate the issue.

Regards,

Yatharth

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