Create PDF from Outlook

[rl61154671]

trying to create PDF from an Outlook folder with messages and attachments but conversion process did not include the JPG attachments. please assist.

[YatharthS]

Hi rl61154671 ,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Would like to request you to Please Repair Acrobat & Outlook .

Then try to convert the Jpeg files attachment to pdf using Acrobat ribbon from outlook & then check .

Also request you to check whether is this happening with all the files or with this certain one.

Please also check after saving the jpeg file & try to open from the drive .

Regards,

Yatharth

[rl61154671]

Windows 7 Pro SP1 (with current updates)

Outlook 2007 SP3 (12.0.6744.5000)

Acrobat X Pro (10.1.16)

tried all that