Creating Letter Sized scans

Report · May 08, 2016

I am using Adobe 9 Pro. When I scan 8 1/2 x 11 pages into Acrobat, the resulting "Cropped page size" is 46.056 x 35.306 inches. The Fixed Sizes control under te Change Page Size control will not allow me to select "Letter". The Custom control for the Change Page Size does not work either. I tried exporting the document to WORD, but the pages contained only a portion of the pdf image.Can this be remedied?

Report · May 09, 2016

Hi Laurence -

If you're using Windows, choose Help > Repair Acrobat Installation and let the program review and correct its programmed components. That may resolve the problem.

Do you need the scanned content to be selected text? One option may be to scan the pages, and then capture the screens of the pages at 100% size, which you can then put together into a single PDF file. That is an excruciatingly long workaround, but would get the job done if you're under time constraints.

donna.

Report · May 14, 2016

ms_baker --

Thank you for your response. I tried the Help>Repair Acrobat Installation function twice -- did not help. As a follow-up to that advise, I also removed the installation and reinstalled from the disk. Again, the image wants the paper size to be 46 X 35 inches.

Report · May 18, 2016

Hi Laurence -

I'm afraid I don't have any other useful ideas for you. I'd recommend you contact tech support and see if they can help you live.

donna.

Report · Jun 07, 2016

Sorry for the issue, But Acrobat 9 is not supported anymore. It got end of life on June 2013.

You can try options provided in Troubleshooting tips for scanner issues when using Acrobat

You can also try trial version of latest Acrobat DC Download Adobe Acrobat free trial | Acrobat Pro DC

Hope it will resolve your problem.

Thanks.