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Digital ID's stopped working

Community Beginner ,
Jun 20, 2016 Jun 20, 2016

Using the Adobe help files on line I created a Digital ID.  But I made a mistake and want to Remove it and add a new one.  However, now when I click on Digital ID's I no longer get an Add Button or a Remove button.  Preferences-->Signatures-->Identities & Trusted Certificates-->More--Digital ID's.

Anyone have any idea why this stopped working on my band new install?  Thanks,  Randy

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Acrobat SDK and JavaScript
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correct answers 1 Correct answer

Community Beginner , Jun 21, 2016 Jun 21, 2016

Bernd -

  Thanks for your response.  I found the problem.  When I got to the "Digital ID and Trusted Certificate Settings" page, none of the toolbar choices at the top were visible at all.  The blue slider oval in the middle had moved ALL the way up to the top, concealing all the toolbar choices.  When I figured out to slide the blue oval down, Voila - there were all the choices visible!

  Thanks again for your prompt response.  - Randy

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Community Expert ,
Jun 20, 2016 Jun 20, 2016

What can you see there?

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Community Beginner ,
Jun 21, 2016 Jun 21, 2016
LATEST

Bernd -

  Thanks for your response.  I found the problem.  When I got to the "Digital ID and Trusted Certificate Settings" page, none of the toolbar choices at the top were visible at all.  The blue slider oval in the middle had moved ALL the way up to the top, concealing all the toolbar choices.  When I figured out to slide the blue oval down, Voila - there were all the choices visible!

  Thanks again for your prompt response.  - Randy

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